At LaptopTraderExpress.com, we make selling your used electronics fast, simple, and worry-free. This agreement explains the process step by step so you always know what to expect.

1. How to Send Us Your Device

Free Shipping (Continental USA): Customers in the lower 48 states receive a prepaid UPS shipping label at no cost.
Alaska & Hawaii: Free labels are not available. You may ship using your own carrier at your expense.
Canada: Ship at your own cost — we reimburse $25 for one device or $35 for two or more devices.
Local Drop-Off (Reno, NV): You may drop off your device in person at 5460 Louie Ln, Reno, NV 89511 during business hours (Mon–Fri 9AM–4PM). No shipping needed.

2. What Devices We Buy

We accept a wide variety of electronics in any condition — working, broken, cracked, water damaged, even devices that won't turn on:

Laptops (all brands — Dell, HP, Lenovo, Asus, Acer, MSI, etc.)
MacBooks (MacBook Air, MacBook Pro, all generations)
iPhones and Android smartphones
iPads and tablets
Desktops, iMacs, and Mac Minis
Gaming laptops and gaming desktops
All-in-One computers
Drones and other electronics (ask us)

3. Device Evaluation Process

Verification: We confirm your device model, configuration, and details match what you submitted.
Condition Check: We inspect cosmetic condition, functionality, and completeness.
Adjustments: If our findings differ from your description, we contact you with a revised offer before proceeding. You can accept the new offer or request your device back at no cost.
14-Day Price Lock: Your original quoted price is guaranteed for 14 days from the date of your quote.

4. Payment Process

Same Day Payment: Devices delivered before 10 AM and accurately described receive same business day payment.
Payment Methods: PayPal, Zelle, Venmo, CashApp, Apple Pay, check, or other available options.
Revised Offers: If we adjust the price and you are not satisfied, we return your device at no cost.
We are not responsible for fees imposed by third-party payment processors (PayPal fees, bank fees, etc.).

5. Important Notes

Remove all accounts (iCloud, Google, Microsoft, Samsung) before sending your device. We cannot process payment until all accounts are removed.
Back up your data. We are not responsible for any data remaining on your device.
Once you accept an offer and payment is made, the sale is final and the device becomes the property of LaptopMate LLC.

🔧