Mail-In Laptop Repair
No good local repair shop? Can't find the part? Ship your laptop to our Reno NV shop. 136,000+ parts in stock. $89/hr flat rate. We fix it and ship it back.
Why ship to LaptopReno?
Most repair shops don't stock parts. We do.
We have screens, keyboards, batteries, boards, fans, and jacks for almost every laptop model — in Reno, ready to go. No waiting a week for a part to ship.
No diagnostic games, no hidden fees. You get a full cost breakdown — labor + parts + both-way shipping — before you approve anything.
Once your device arrives, most repairs are done the same day. We don't sit on devices. You get it back fast.
How mail-in repair works
Tell us your device model, what's wrong, and any other details. Include photos if you have them. Use the form below or call us.
We search our 136,000+ part inventory for your exact part. If we have it, we reply with the full cost — labor + parts + shipping both ways.
Once you approve the quote, we email you a UPS shipping label. Pack your device securely and drop it at any UPS location. Shipping cost is added to your repair total.
Your device lands in Reno — we repair it the same day. You get an update when it's done and when it ships back.
Device ships back via UPS. Return shipping cost is included in your approved quote. No surprise charges after the fact.
If we have your part in stock, you can order it directly from GotLaptopParts.com and take it to any local shop. Often faster and cheaper than shipping your whole device.
What we repair by mail
All major brands: Dell, HP, Lenovo, Asus, Acer, Apple MacBook, MSI, Razer, Samsung, Surface, Toshiba, and more.
Common questions
Submit a repair request with your device details and the problem. We check our 136,000+ parts inventory. If we have the part, we send you a UPS shipping label. You pack your device and drop it at any UPS location. We repair it same day it arrives and ship it back. You pay shipping both ways plus the repair cost — no hidden fees.
Repair labor is $89/hr plus parts. Inbound and return shipping costs are added to your repair total. We give you the full cost before you approve anything — no surprises.
We'll let you know before sending a shipping label. No label gets sent until we confirm we have the part. If we don't have it, we can often source it — we'll give you a timeline and you decide.
Yes. If we have your part in stock, you can order it directly from GotLaptopParts.com and take it to any local repair shop. This is often faster and cheaper than shipping the whole device.
Most repairs are completed the same day your device arrives at our Reno NV shop. Turnaround depends on the complexity of the repair and shipping time both ways.
We repair all major brands — Dell, HP, Lenovo, Asus, Acer, Apple MacBook, MSI, Razer, Gigabyte, Samsung, Toshiba, Microsoft Surface, and more. If you have a less common brand, contact us first and we'll confirm we have the parts.
Ready to ship your laptop?
Submit your details — we check parts and get back to you with the full cost. No label sent until you approve.
Mon–Fri 9AM–4PM PST · support@laptopreno.com · 5460 Louie Ln, Reno NV 89511