Most repair shops will tell you they need to order your part — that's a 3–5 day wait on top of the actual repair time. If you've already been turned away once, or your local shop just doesn't have what you need, there's another option: ship your laptop to us. LaptopTraderExpress.com is a repair shop in Reno NV with 136,000+ parts on the shelf. When your laptop arrives, we repair it the same day — then ship it back. $89/hr flat rate, full written quote before we touch it, no work starts until you approve.
Why Ship Your Laptop to Us?
How Mail-In Laptop Repair Works
What Repairs We Accept by Mail
| Repair Type | Starting Price | Typical Time |
|---|---|---|
| Screen Replacement | from $89 | Same day |
| Battery Replacement | from $59 | Same day |
| DC Jack / Charging Port | from $69 | Same day |
| Keyboard Replacement | from $69 | Same day |
| SSD / RAM Upgrade | from $79 | Same day |
| Virus & Malware Removal | from $49 | Same day |
| Data Recovery | from $89 | 1–3 days |
| Motherboard Repair | from $149 | 1–2 days |
All Major Brands Accepted
We repair Dell (XPS, Latitude, Inspiron, Precision, Alienware), HP (EliteBook, Spectre, Envy, Pavilion, ZBook), Lenovo (ThinkPad, IdeaPad, Legion, Yoga), Asus (ZenBook, VivoBook, ROG, TUF), Acer (Swift, Aspire, Predator, Nitro), Apple (MacBook Air, MacBook Pro — all years including M1/M2/M3/M4), MSI, Razer, Samsung, Microsoft Surface, Toshiba, and all other major brands.
Not sure if we can fix yours? Call us and we'll tell you straight — we won't take in a device we can't repair.
How to Pack Your Laptop for Shipping
- 📦 Use a box at least 2 inches larger than your laptop on all sides
- 🔒 Wrap the laptop in bubble wrap or foam — close the lid and secure it
- 🪨 Fill empty space with packing peanuts, crumpled paper, or air pillows
- 📋 Include a note with your name, phone number, and a description of the problem
- 🔋 Remove the battery if it's swollen or damaged (do not ship swollen batteries)
- 💾 Back up your data before shipping if possible — we treat your device with care but it's always good practice
Ship to: LaptopTraderExpress.com — 5460 Louie Ln, Reno NV 89511
Not Worth Repairing? We'll Buy It Instead
If our quote comes back and the repair cost exceeds the laptop's value, we'll tell you — and offer to buy it from you for parts. Many broken laptops still have value as components. You can ship it to us, get a repair quote, and if you'd rather sell it, we'll make you an offer instead. Get an instant buyback quote here.
Frequently Asked Questions
How do I ship my laptop for repair?
Contact us first at (775) 203-1085 or info@laptoptraderexpress.com to confirm we have your part in stock. Then pack your laptop securely and ship to 5460 Louie Ln, Reno NV 89511. We'll inspect it when it arrives and email you a full written quote before touching it.
How much does mail-in laptop repair cost?
Labor is $89/hr plus the cost of parts. Inbound shipping is your cost. Return shipping is added to your repair total — we include it in the written quote so there are no surprises. Most repairs range from $130–$280 total including return shipping.
How long does mail-in repair take?
Most repairs are completed the same day your device arrives. Rare parts or complex motherboard work may take 1–2 additional business days. We email you updates at every step — when it arrives, when we quote, when it's repaired, and when it ships back.
Do you offer a warranty on mail-in repairs?
Yes. All repairs carry a 90-day parts and labor warranty. If the same issue recurs within 90 days, we fix it at no charge. This covers mail-in repairs the same as walk-in repairs.
Can you repair a laptop that won't turn on?
Yes — this is one of our most common mail-in jobs. Dead laptops usually have a failed power jack, dead battery, blown fuse, or motherboard component failure. We diagnose the root cause and quote you before any work starts. Most no-power repairs run $89–$200.
What if I don't hear back after shipping?
Contact us at (775) 203-1085 or info@laptoptraderexpress.com with your tracking number. We process incoming devices within 24 hours of arrival. If you haven't heard from us within 2 business days of confirmed delivery, call us directly.